Friday, September 4, 2015

Lesson #214: The Basics of Programmatic Advertising

Posted By: George Deeb - 9/04/2015


& Comment

With all the rapid changes happening in the digital advertising space, especially around the exploding growth of computer-driven programmatic advertising, I needed a crash course to get up to speed.  I was fortunate to stumble on this ABC's of Programmatic Advertising whitepaper from Marin Software, a leading demand-side advertising platform deeply rooted in the programmatic space.  It was a pretty eye-opening read on how far online advertising has evolved over the recent years, and I wanted to share my learnings with all of you.

What is Programmatic Advertising?

Programmatic advertising is exactly what is sounds like.  It is automated buying and selling of digital advertising through centralized computer-driven ad exchanges and related databases and management platforms.  It is designed to largely replace the old-school human powered aspects to buying and selling advertising through agencies and ad networks, with the goal of driving more efficiency and transparency to both advertisers and publishers.  The advertisements can run the full gamut, including digital display, video, mobile, social or other ad creatives and placements.  According to Business Insider, in the last several years, programmatic advertising has quickly grown to a $15BN industry today.  This represents over 53% of all digital advertising in 2015, and is forecasted to grow to 65% by 2020.  So, you bettter learn this stuff, as it is taking over, and fast!

Who are the Key Players in the Programmatic Ecosystem?

I thought the above graphic did a really nice job of laying out all the pieces of the programmatic advertising puzzle.  At the center of the ecosystem are the ad exchanges (like DoubleClick, App Nexus, Rubicon, PubMatic, OpenX, Mopub, Smaato and AdTech).  These are platforms where advertisers can set up ad campaigns to buy impressions and publishers can offer up inventory to be sold.  This computer-driven system replaces the need for human driven ad networks or sales teams.

Wrapping around the ad exchanges are three key players: (i) the data management platforms, or DMPs (like Adobe, X Plus One, Blue Kai, Aggregate Knowledge Knotice, Core Audience and nPario), who collect and store all the internet user data in one central database; (ii) the Demand Side Platforms, or DSPs (like DoubleClick, MediaMath, DataXu, Rocketfuel, App Nexus and Marin Software), who enable marketers to bid on and buy ads from ad exchanges, including all campaign analytics; and (iii) the Supply Side Platforms, or SSPs (like OpenX, PubMatic, Rubicon Project, App Nexus, and Right Media), who enable publishers to offer inventry for sale through the ad exchanges, including all revenue analytics.  In addition, the huge sites like Google, Yahoo, AOL, Microsoft and Facebook have set up their own programmatic ecosystems, as well.

Why Does Programmatic Matter?

Well, to advertisers, it is typically are far more cost-effective, quick and easy way to plan and place media buys.  Why use humans to research and negotiate with the sales teams of hundreds of publishers, to pay expensive, high rate ad placements.  Programmatic buys typically end up at a fraction of the cost (details below), and all with an unbelievable level of consumer targeting capabilities that were historically unavailable (also detailed below).

As for why the publishers should care: they may no longer need expensive human sales teams selling out their ad inventory.  But, more importantly, given how far lower the CPM ad sales rates are in the programmatic vs. human world, they need to pay particular attention to how far their overall ad revenues may fall by launching programmatic solutions.  My guess is, at some point, they won't have a choice, and all publishers will need to be in programmatic, in one way or another.

Where Does the Consumer Data Come From?

There are three major types of consumer data sources, used in targeting ads to consumers. First party customer data is the cleanest, directly captured by consumers (e.g., their name, address, demographics), from that specific publisher.  Second party data is similar to first party data, in that the data was directly captured from consumers, but is being sold by a third party that did not actually capture the direct data themselves.  The benefit of second party data is the greater reach than first-party data, as it can been aggregated from numerous sources.  And, third party data is anonymized data, captured by companies that that were never involved in any original transaction or engagement with a customer, but can append certain data from third party sources or use sophisticated algorithms to determine key classifiers (e.g., demographics, interests, affinities, behaviors, intent to purchase).

How Does the Targeting Work?

There are so many different ways to target your advertising to very specific customer groups.  You can target based on audience (e.g, demographics), behaviors (e.g., actions taken), context (e.g., subject matter of content they are reading), intent (e.g., keyword searches or products viewed), location (e.g., based on GPS on their phones) and beacons (e.g., in-the-aisle in stores).  Targeting can also be set to identify "look-alikes" to known users, to help increase the reach of your efforts (e.g., if my customers like sports, target other sports fans).  Targeting can also be specifically set to hit one consumer across each of their multiple devices, to hit them with multiple impressions on each of their computers, phones, tablets, televisions, etc. when such specific device information is known.  Key point, anything that can help signal customer intent, typically helps increase conversions and ROIs around those products.

How Does Retargeting Work?

In addition to finding new customers, you can also remarket to past customers or users, to pull them back with additional ad impressions served to them while they are on other websites within the network of publishers in the ad exchanges.  You can remarket to them based on one of the following triggers: (i) if they visited your web site; (ii) viewed certain product or content pages on the web; (iii) if they opened or clicked your email; (iv) based on your CRM data; and (v) based on keyword searches in the search engines.

How Is the Ad Inventory Sold?

Ad inventory can either be sold on a reserved basis (guaranteed to run) or an unreserved basis (if the excess inventory is there to fulfill your request).  And, the pricing can either be fixed (set rates, impressions, budgets) or auction-based (the price will be set at that of the highest bidder).  The real-time bidding model is commonly referred to as RTB in the industry.  According to Marin, only 8% of programmatic was reserved inventory/fixed price buys in 2014. But, that is forecasted to grow to 42% in 2016.

How Much Does it Cost?

Ads are sold either on a CPM (cost per 1,000 impressions), CPC (cost per click), CPA (cost per action) or CTC (click through conversion) basis.  But, assume most programmatic is typically sold on a CPM basis.  CPMs can range wildly based on the quality of the list and the level of targeting.  The higher quality the list or the more specific you want to target, the higher the price.  Prices also vary by industry, by devic, by format and by placement on the page.  But, on average, assume CPMs in the $0.50 to $2 CPM range via programmatic.  Which is material savings vs. the $10 or higher CPMs that are typically in the human-driven, non-programmatic world.  So, programmatic can help you stretch your limited ad budgets 10-20x farther.  Which is music to the ears of most small businesses with limited marketing budgets.

I hope this crash course helped you get a better understanding of the programmatic advertising ecosystem and the wide world of options you have to explore there.  Good luck!

For future posts, please follow me on Twitter at: @georgedeeb.

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