I was recently interviewed by ASBN, an online "television network" serving the small business community, about how how to remove "friction" from your customer journey. You will learn how to study each step of your sales and marketing funnel to ensure a poor customer experience is not having them looking for the exit. I thought this video turned out great, and I wanted to share it with all of you to make sure you have the highest odds of converting every lead into your business with no customer hurdles in the way. I hope you like it!!
The embedded video player didn't give me the option to change the size of this video. But, if you want to see a bigger version, simply click the expand size button in the player above.
Thanks again to Jim Fitzpatrick, Shyann Malone and the ASBN team for having me on the show. I look forward to our next interview together.
For future posts, please follow me on Twitter at: @georgedeeb.
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